EFTPOS One by EFTPOS Central

EFTPOS transactions processed on a New Zealand EFTPOS network are settled daily, 365 days a year. These payments will appear in your bank account the following day, including on weekends and public holidays.

Standard card acceptance

‍EFTPOS One supports EFTPOS, Visa, and Mastercard as standard, including payments made via Apple Pay and Google Pay.

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Third-party issuers

Your Merchant ID with us can accept all sorts of other cards provided by third party issues and acquirers; like AMEX, MSD (WINZ), AfterPay and many others. As these providers have their own requirements, fees and onboarding methods – if you wish to accept them on your EFTPOS One terminal, you will need to reach out to them directly.

Common third-party issuers:

Afterpay Visit their website

American Express (AMEX) Visit their website

Card Link Visit their website

Farmlands Visit their website

JCB Available through AMEX

MSD (WINZ Cards) Visit their website

QCard Visit their website

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Alternate payment methods (APMs)

‍Your EFTPOS One terminal is also compatible with other APM’s (Alternate Payment Methods). In order to accept these types of payments, you will need to get set up with them and let them know to provide configuration data to EFTPOS Central.

Alipay/WeChat Pay Visit their website

Payap (Centrapay) Visit their website

In everyday use, there’s no real difference. “EFTPOS machine” is simply the term many people use, while “EFTPOS terminal” is the industry name. Both refer to the same device for taking payments.

Yes you can find our online terminal guide here

Yes. You can add a surcharge to card transactions, but you must follow the official surcharging rules. This means clearly telling your customers before they pay, making sure the surcharge is included in the same transaction.

Merchant service fees apply for accepting card payments. These fees are charged by all providers and are a required part of taking payments.

The current rates are:

• EFTPOS (CHQ/SAV): Free
• Contactless debit: 0.99%
• Domestic credit: 1.85%
• International cards: 3.90%
• UnionPay: 2.00%
• Centrapay: 0.39%

Merchant service fees are applied on top of your monthly subscription and are deducted directly by the acquiring bank when transactions are settled.

No. You do not need to change your business bank. The only requirement is that your merchant facility is set up through EFTPOS Central. You can keep your existing banking arrangements exactly as they are while enjoying a simpler, more streamlined EFTPOS solution.

No. This product includes a built-in merchant facility, so you do not need to apply for a separate Merchant Number or facility with your bank. You can start taking payments without going through the bank’s merchant application process.

Once you complete the application, onboarding steps, and AML requirements, most applications can be approved within 5 business days.

If we need extra information or documents from you, this process may take a little longer.

No. A trust account, such as Hnry, cannot be used. This is because the funds are held in trust by the bank and do not meet the requirements for EFTPOS One settlement.

Card payments must be settled into the same business bank account from which your merchant fees are collected. With Hnry, this setup is not possible, so a standard business bank account is required.

AML stands for Anti-Money Laundering, and KYC stands for Know Your Customer. As a regulated payments provider, EFTPOS Central is legally required to check and verify the details of every business and its key people before services can begin. This helps protect the financial system, merchants, and customers from fraud and illegal activity.

How the process works:

1. Provide business documents – Depending on your business type (e.g., sole trader, company, charity, partnership), this may include documents like a Trust Deed, Constitution, or Partnership Agreement.
2. Identify key people – This includes directors, senior managers, shareholders with more than 25% ownership, trustees, or anyone who controls business funds.
3. Verify identity – Each key person must supply photo ID such as a passport or New Zealand driver’s licence.
4. Confirm residential addresses – Proof can include a recent bank statement, utility bill, or government letter (no more than 3 months old).
5. Verify your business bank account – Provide a bank statement or deposit slip (you may black out balances).

All information is reviewed in line with our Privacy Policy. If we need anything extra, we will guide you through the process. Our aim is to keep the process as simple as possible while meeting the requirements of the Anti-Money Laundering and Countering Financing of Terrorism Act 2009.

View our AML/KYC guide here