Tap on MobilePhone Compatibility

Our Tap on Mobile solution makes it easy to accept contactless payments straight from your smartphone or tablet. Below is a simple overview of what your device needs to run the app smoothly and securely. Make sure your setup meets these requirements so you’re ready to take fast, reliable payments anywhere.

iOS (Apple)

Operating System

iOS 16.4 or later

Device

iPhone XS or Later

Android

Operating System

Android 12 or above

Device

See Requirements Below

Biometric security (fingerprint or facial recognition) must be enabled on your device to meet the security requirements of the Worldline Tap to Pay Application

Tap on Mobile is incompatible with:

Windows devices
Blackberry devices
Laptops, Mac or Windows computers
Rooted or modified devices

Android Device Compatibility

To ensure compatibility with Tap on Mobile, your Android device must meet the following requirements:

Running a least Android 12
A recent security patch (This means the device is still actively supported by the manufacturer)
NFC (Near Field Communication / Contactless) support (For example if your device supports Google Pay or similar)
Up to date Google Play Services (Your device must have Google Mobile Services available, and make sure the Play Store is up to date.)
A hardware backed keystore (Most recent devices that meet the above requirements will have this)
A 64-bit CPU (All devices from major manufacturers are now 64 bit)

Please note:

If your device is from a less well known manufacturer, you should make sure that they're listed as a certified Google Play Protect partner at https://www.android.com/intl/en_nz/certified/partners/

Some Telco branded devices (such as Spark or One NZ branded phones), often manufactured by ZTE, still use a 32 bit processor which is not compatible with Tap on Mobile.

If you’re still unsure whether your device is compatible or have any questions, please contact us. We're here to help!

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Tap on MobilePhone Compatibility

iOS (Apple)

Android

Tap on Mobile is incompatible with:

Android Device Compatibility

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